Field Service Engineer I
FLSA Status: Non-Exempt (Hourly)
Reports To: Project Manager
Manage People: No
Location: Headquarters in Marietta, GA | Worksites in USA & International
Posted: 02/21/2025
Job Summary:
The Field Service Engineer II provides on-site support and technical assistance with various products and equipment. Responsibilities include installation, troubleshooting, and routine maintenance to ensure optimal functionality. The role involves analyzing failures, repairing or replacing components, and ensuring service meets quality and safety standards. The Field Service Engineer II also assists with customer training and documentation of service activities.
Responsibilities:
Technical Support & Maintenance:
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Install, troubleshoot, and maintain products and equipment on-site.
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Analyze product failures and perform necessary repairs or replacements.
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Conduct quality and safety inspections on serviced equipment.
Customer Support & Training:
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Provide on-site support and answer product-related inquiries.
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Conduct customer training on product features and maintenance.
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Foster strong customer relationships and escalate complex issues as needed.
Documentation & Reporting:
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Develop detailed service reports documenting troubleshooting steps and solutions.
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Track and log maintenance activities to ensure regulatory compliance.
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Maintain accurate records of service history and equipment performance.
Compliance & Safety:
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Adhere to industry regulations and company safety protocols.
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Participate in risk assessments and safety training initiatives.
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Ensure compliance with best practices in field operations.
Requirements:
Technical Skills:
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Field Engineering & Troubleshooting
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Preventive Maintenance & Equipment Repair
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Component Installation & System Upgrades
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Process Documentation & Regulatory Compliance
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Customer Support & Service Delivery
Soft Skills:
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Effective Communication & Customer Interaction -
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Analytical Thinking & Problem-Solving -
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Time Management & Task Prioritization -
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Adaptability & Team Collaboration -
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Strong Safety Awareness
Qualifications:
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Bachelor's degree in a technical field preferred.
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2-4 years of experience in field service or technical support.
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Familiarity with electronic troubleshooting and preventive maintenance.
Salary Range:
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Salary Range: The salary range for this position is $35.24 - $38.89 per hour, based on the candidate’s knowledge, skills, abilities, and relevant experience. This position also offers a comprehensive benefits package to support employee well-being and professional growth.
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Field Service Engineer II
FLSA Status: Non-Exempt (Hourly)
Reports To: Project Manager
Manage People: No
Location: Headquarters in Marietta, GA | Worksites in USA & International
Posted: 02/21/2025
Job Summary:
The Field Service Engineer II provides on-site support and technical assistance with various products and equipment. Responsibilities include installation, troubleshooting, and routine maintenance to ensure optimal functionality. The role involves analyzing failures, repairing or replacing components, and ensuring service meets quality and safety standards. The Field Service Engineer II also assists with customer training and documentation of service activities.
Responsibilities:
Technical Support & Maintenance:
-
Install, troubleshoot, and maintain products and equipment on-site.
-
Analyze product failures and perform necessary repairs or replacements.
-
Conduct quality and safety inspections on serviced equipment.
Customer Support & Training:
-
Provide on-site support and answer product-related inquiries.
-
Conduct customer training on product features and maintenance.
-
Foster strong customer relationships and escalate complex issues as needed.
Documentation & Reporting:
-
Develop detailed service reports documenting troubleshooting steps and solutions.
-
Track and log maintenance activities to ensure regulatory compliance.
-
Maintain accurate records of service history and equipment performance.
Compliance & Safety:
-
Adhere to industry regulations and company safety protocols.
-
Participate in risk assessments and safety training initiatives.
-
Ensure compliance with best practices in field operations.
Controller
FLSA Status: Non-Exempt (Hourly)
Reports To: Manager
Manage People: No
Location: Headquarters in Marietta, GA
Posted: 03/06/2026
Job Summary:
The Controller will build and manage the day-to-day accounting operations for our growing project based services company. This role oversees financial reporting, project accounting, month end close, accounts payable, accounts receivable, and payroll administration. The Controller partners with leadership on budgeting and cash forecasting and supports insurance compliance documentation, contract billing administration, and financial inputs for RFP responses.
Responsibilities:
Accounting Operations & Financial Management:
-
Oversee accounting operations including the general ledger, chart of accounts, reconciliations, accruals, and preparation of accurate financial statements.
Accounting Processes & Controls:
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Build and maintain accounting processes, controls, documentation, and standard operating procedures for AP, AR, payroll administration, and month end close.
Project Accounting & Cost Tracking:
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Develop project accounting structure for job costing and profitability tracking.
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Monitor project costs including labor, materials, and subcontractors.
-
Support invoicing, billing schedules, and project margin reporting.
Accounts Payable & Accounts Receivable:
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Manage accounts payable and accounts receivable including vendor setup, invoicing, collections support, and customer account reconciliation.
Payroll Administration:
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Administer payroll directly or through a provider, ensuring accurate hours, rates, and job costing alignment.
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Coordinate year end payroll activities including W2 and 1099 processing.
Tax Compliance & CPA Coordination:
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Coordinate with external CPA firms for tax filings and compliance.
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Oversee sales and use tax, payroll tax, and compliance reporting.
Insurance Compliance:
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Manage insurance compliance documentation including certificates of insurance, renewals, and coverage records.
Contract & RFP Financial Support:
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Support contract administration and quarterly RFP responses by reviewing billing requirements, pricing inputs, and financial documentation.
Requirements:
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Five or more years of progressive accounting experience including responsibility for month end close and financial reporting.
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Experience managing accounts payable, accounts receivable, and payroll administration.
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Strong knowledge of internal controls, reconciliations, and financial reporting.
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Strong Excel skills and the ability to support budgeting and cash forecasting.
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Proven ability to build financial processes and documentation in a fast growing environment with strong attention to detail.
Preferred Qualifications:
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CPA or CMA preferred but not required.
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Experience improving accounting systems or workflows such as QuickBooks, Sage Intacct, NetSuite, Bill.com, Concur, or similar systems.
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Experience supporting multi state payroll, certified payroll, or client billing portals.
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Experience working with external CPA firms and insurance brokers.
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Background in field services, industrial services, construction, utilities, or other project based operations.
Controller
FLSA Status: Non-Exempt (Hourly)
Reports To: Manager
Manage People: No
Location: Headquarters in Marietta, GA
Posted: 03/06/2026
Job Summary:
The Controller will build and manage the day-to-day accounting operations for our growing project based services company. This role oversees financial reporting, project accounting, month end close, accounts payable, accounts receivable, and payroll administration. The Controller partners with leadership on budgeting and cash forecasting and supports insurance compliance documentation, contract billing administration, and financial inputs for RFP response
Required Qualifications:
-
Five or more years of progressive accounting experience including responsibility for month end close and financial reporting.
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Experience managing accounts payable, accounts receivable, and payroll administration.
-
Strong knowledge of internal controls, reconciliations, and financial reporting.
-
Strong Excel skills and the ability to support budgeting and cash forecasting.
-
Proven ability to build financial processes and documentation in a fast growing environment with strong attention to detail.
Preferred Qualifications:
-
CPA or CMA preferred but not required.
-
Experience improving accounting systems or workflows such as QuickBooks, Sage Intacct, NetSuite, Bill.com, Concur, or similar systems.
-
Experience supporting multi state payroll, certified payroll, or client billing portals.
-
Experience working with external CPA firms and insurance brokers.
-
Background in field services, industrial services, construction, utilities, or other project based operations.
Salary Range:
-
The salary range for this position is based on the candidate’s knowledge, skills, abilities, and relevant experience. This position also offers a comprehensive benefits package to support employee well-being and professional growth.
Benefits:
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Medical, Dental, and Vision Insurance
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Short-Term Disability + Long-Term Disability (Company Paid)
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Paid Life Insurance (Company Paid)
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401K with a 6% Company Match
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Vacation and PTO Time
Responsibilities:
Accounting Operations & Financial Management:
-
Oversee accounting operations including the general ledger, chart of accounts, reconciliations, accruals, and preparation of accurate financial statements.
Accounting Processes & Controls:
-
Build and maintain accounting processes, controls, documentation, and standard operating procedures for AP, AR, payroll administration, and month end close.
Project Accounting & Cost Tracking:
-
Develop project accounting structure for job costing and profitability tracking.
-
Monitor project costs including labor, materials, and subcontractors.
-
Support invoicing, billing schedules, and project margin reporting.
Accounts Payable & Accounts Receivable:
-
Manage accounts payable and accounts receivable including vendor setup, invoicing, collections support, and customer account reconciliation.
Payroll Administration:
-
Administer payroll directly or through a provider, ensuring accurate hours, rates, and job costing alignment.
-
Coordinate year end payroll activities including W2 and 1099 processing.
Tax Compliance & CPA Coordination:
-
Coordinate with external CPA firms for tax filings and compliance.
-
Oversee sales and use tax, payroll tax, and compliance reporting.
Insurance Compliance:
-
Manage insurance compliance documentation including certificates of insurance, renewals, and coverage records.
Contract & RFP Financial Support:
-
Support contract administration and quarterly RFP responses by reviewing billing requirements, pricing inputs, and financial documentation.
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